About Delta Telekom ,
Delta Telekom is a prestigous company which has started to play big roles in international communication arena.
Delta Telekom offers high quality services which can feed the responses and fulfill the prospects of companies in GSM sector from A to Z.
The main aim of Delta Telekom is to assist GSM operators for integration with continually growing technological trends and work more efficiently by providing globally qualified services.
At the same time, Delta Telekom serves the subject about application of new Technologies to customers with its experienced and educated team. And this makes its customers also priviledged in their market.
Delta Telekom has proven that it is a prestigious, effective company and has a powerful organization among all GSM companies by means of its references, successfully completed projects, strong organization and management.
Moreover, Delta Telekom is a center which provides all kinds of services that you might need in communication sector with its variety of technical equipments, service policy, physical and social capabilities.
Delta Telekom is continually growing with both national and international cooperations.
Responsibility / Accountability :
Accountability requires accounting for our responsibilities, but also involves calling the related parties to account for their undertaken liabilities. Thus; each and every colleague of Delta Telekom is always held responsible for other people’s actions as well.
Delta Telekom is mobilizing and constituting its project based organizations, in a short time, by considering the rapid environmental change and customer requirements and establishing team-based structures.
Continuously developing and changing technologies is always followed up by Delta Telekom and it is a must to inform all the staff about this innovations by means of seminars, trainings, briefings etc... for reaching the target to improve on technical and administrational abilities.
All kinds company actions are done with the idea of contributing to customer satisfaction directly or indirectly.
Delta Telekom 's policy to conduct its operations in accordance with the highest business ethical considerations, to comply with the laws of the countries in which Delta Telekom operates. This policy applies to all units of Delta Telekom and to all staff regardless of function, grade or standing.
Delta Telekom’s commitment is to determine the customer demand and to provide customer satisfaction.
In all relationships with customers, Delta Telekom commits all staff responsibilities as institutional.
All Company activities contribute to costumer satisfaction, direclt or indirectly related to the customers.
Each and every staff has a responsibility for improving customer satisfaction. The Company supports its staff through this goal.
Periodically, Delta Telekom organizes and updates its processes to work more efficiently.
Internal customer satisfaction audits are performed routinely and according to completed auditing, recruitment and future actions are determined.
Beyond obeying the laws and legal arrangement, Delta Telekom is committed to respect the human rights, ensuring reliable working environment and also safeguarding the latitude of thought.
Delta Telekom “never” discriminates any staff or partners in none of its projects. Delta Telekom also encourages its suppliers and contractors to carry out the same principles.
Moreover, Delta Telekom gives great importance to work respectfully to the environment and respects the rights of the next generations in the environment; thus Delta trains its staff through this direction, as well.
Obtaining customer satisfaction and assurance, and providing appropriate conditions for employees to use and develop their technical background and whole potential voluntarily in both personal and organizational levels, by accomplishing our services in telecommunication sector of good quality and within the required time, conforming with the international standards.
With increasing the current share in world market, holding a place among the internationally well-known telecommunication firms.
Delta Telekom's vision is “to be recognized as an advanced telecommunication service and solution provider and a preferred strategic partner for dominant players in international market.
In our company;
Provide the customer requirements and satisfaction in any condition.
Complete any task on time, with no mistake and convenient with the standards.
Provide the quality convenience of each process.
Be in charge of continuously improvement, innovation and development.
With occasionally provided trainings, it is achieved for all of our employees to be aware of the documentations prepared in accordance with the ISO 9001:2008 standards, our services and processes, with securing to get improvement of quality and quality assurance.
Top level management, with cooperation of all employees according to predetermined policy and strategies, with trainings in or out of the company and with providing the most effective inner communication processes, provides necessary conditions for customer focused working, and, it is accomplished by process control, quality control, process occurrence time, customer satisfaction, process cost and in due time delivery indicators.
In the short term our goal is to enlarge our market share in the international platform. Delta Telekom, has held a place among the successful firms in telecommunication sector, with positive relationships with its customers, effective usage of its resources, unquestionable service quality and top management and employees continuously planning on development and improvement.
In our company;
The health of human and environment is protected most effectively with the electromagnetic area measurements by qualified personnel by maintaining the limit values in accordance with the international standards and regulations.
While carrying out the projects, the pollution is tried to be prevented in the source place, by considering the conditions of the working area and the environmental effects into account.
In case of any accident or emergency that may occur during our activities; the precautions that shall minimize the environmental damages are planned and applied.
All of our personnel and solution partners are made conscious about the protection of the environmental health, and they are subjected to periodical trainings within this scope.
All of our personnel and solution partners within our activity fields; work in cooperation in order to reach the targets in our policy. Each Project Manager is responsible for taking necessary actions regarding their operations and applying them.
Health & Safety Policy
In our company which considers the health and safety of his workers as an integrated part of efficiency, all necessary studies and precautions have been performed by following entire local, national laws, regulations and standards related to the subject.
In this scope:
A labor-worker’s health and job safety-security committee has been established in local and global bases, and periodical meetings have been made with participation of foremen and continuous developments have been ensured by making improvements.
Our entire workers and our solution-partners have been subjected to period trainings by our job safety specialists and efficiency of training given has been measured in place by our specialist engineers.
Personal protective equipment has been supplied in accordance with the standards and delivered to all related personnel. Our workers and solution-partners have been raised awareness for using mentioned equipments via trainings.
By considering risks which may emerge, Worker health and Job safety instructions according to subjects have been established and these documents have been distributed to entire employers.
By evaluating entire risks in the subjects of occupational diseases and job safety, danger is eliminated in its source with the participation of our employers and zero-job accident and occupational disease are targeted.
Our entire employers and solution-partners cooperate and take all required job safety measures. Each project manager is responsible for taking and applying required measures related to his operations.